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home » desktop support » onsite desktop support

On Site Desktop Support

If you are experiencing computer problems, need some software or hardware installed and configured, require a maintenance service on your now sluggish computer or you simply need some advice, we'll take care of it right in your home or office. The advantage to you is simple. There is no need to dismantle the computer, drive somewhere with it, try to explain the problem and then leave it there for a number of days before having to return again to collect it.

Onsite Desktop Support, as the term implies, means the problem will be fixed there and then, assuming it’s not a physical hardware problem, so instead of being without the computer for several days, it will usually be no more than a few hours or less.

On those occasions where the repair process will take longer for some reason, such as in the case of a complete backup and reinstall, we will take the computer away, do the repair and deliver it back to you the next day. If the problem is hardware related and the computer still functions adequately, we will leave the computer in place so you can continue using it, arrange the new part and then replace the part onsite at your next earliest convenience.

For more information or to arrange an appointment, please contact us.

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